Nularian | Electrify Your Business with AI-Driven Solutions

AI Automation Platform

Nularian's Electrify platform revolutionizes the way businesses operate by combining cutting-edge artificial intelligence and long-running durable workflows.

Electrify delivers intelligent workflows tailored to your specific business challenges. Whether automating routine tasks, handling unstructured data, or orchestrating long-running workflows, Electrify provides the tools to reduce costs, increase efficiency, and elevate customer experiences.

Advanced Multi-Agent AI Framework

Handle various customer service aspects, ensuring comprehensive support, real-time monitoring, and efficient resolution of customer inquiries.

Integrate personalized interaction, supervisory guardrails, real-time monitoring, automation of routine tasks, and seamless escalation to human agents, ensuring comprehensive support and efficient resolution of customer inquiries.

Nularian Outbound Notifications Solution

Unified Enterprise Search

Integrate your workplace platforms to provide precise and context-aware answers, leveraging your unique organizational knowledge

Context-aware answers through AI-powered custom assistants, natural language document search, flexible LLM connectivity, and seamless Slack integration, ensuring comprehensive access to organizational knowledge and efficient task performance.

RUN, GROW, AND TRANSFORM YOUR BUSINESS

Transform Engagement and Operational Efficiency with AI-Powered Conversational Support and Intelligent Interactions.

AI conversational support for operationalizing business data

Leverage your data, engage with your audience, and resolve 70% or more of customer queries across any live channel without additional hiring.

Connect with your data through natural language to empower your team in making data-driven decisions. By enabling intuitive interactions with complex datasets, our solution ensures that both AI and Live Agents can access and interpret critical information to effortlessly resolve customer queries.

+70%Resolution Rate

76%of visitors don’t request transfer to a human agent

"Electrify Essentials AI utilizes an advanced multi-agent framework to personalize interactions, provide supervisory guardrails and real-time monitoring, automate routine tasks, and escalate seamlessly to live agents. This allows your team to focus on high-value activities while Electrify handles routine inquiries."

Ensuring Safety and Reliability with AI Guardrails

Detect, quantify, and mitigate risks associated with LLM interactions

Run input and output guards, and utilize validators to prevent unsafe responses, maintaining low latency with streaming and asynchronous validations, and customizing guardrails to check for various specific risks.

Agent Console

Unified platform for managing customer conversations, enhancing team collaboration, and accelerating response times

Centralize customer interactions into a unified platform, enhancing team collaboration and accelerating response times with features like a shared inbox, private notes, canned responses, automated conversation assignment, comprehensive conversation history, and labeling insights.

Complaint Detection and Management

Complaint detection automation to identify, categorize, and streamline the resolution of customer complaints

Automate complaint identification, categorize issues, provide real-time insights via a complaint dashboard, track resolution progress on a Kanban board, and analyze sentiment for a comprehensive understanding of customer emotions.

Model Tracing and Performance Analysis

Detailed tracking and analysis of your selected AI model's performance, capturing the full context of executions, monitoring usage and costs

Capture the full context of executions, monitors model usage and costs, identifying low-quality outputs, and building datasets for fine-tuning and testing to enhance model accuracy and performance.

Nularian Customer Service Automation Solution

Settings Management

Manage your team and system configuration

Settings management allows for team and system configuration, including adding and managing team members, customizing roles and permissions, updating profiles, and configuring system preferences to fit organizational needs.

Align your technology investment with your organizational strategy to run profitability, accelerate growth, and stay relevant in today's competitive marketplace.

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Nularian Electrify Platform

Elevate your business with Nularian's technology expertise, driving efficiency, agility, strategic alignment, practical innovation, seamless execution, and scalable automation for lasting success.